FAQFrequently asked questions about AskUsersGeneral Questions What is AskUsers?How is AskUsers different from sales outreach tools?Who is AskUsers for?What size companies benefit most? Credits & Billing What counts as 1 credit?Does sending emails cost credits?Do credits expire?Can I get more credits?What payment methods do you accept?Can I cancel my subscription? Features How does AI customer analysis work?What if the customer uses Gmail or personal email?Can I edit AI-generated content?How do you track email replies?Can I use AskUsers in languages other than English? Data & Security Is my data secure?What do you do with my customer data?Can I export my data?Can I delete my data?Where is my data stored? Integrations What integrations are available?Is Stripe integration safe?Can I disconnect Stripe? Troubleshooting Why isn't my CSV importing?Why did customer analysis fail?Why aren't my emails being delivered?Why can't I see customer replies? Getting Help How do I contact support?Is there a community?Can I request features?Settings & ConfigurationConfigure your business profile and outreach preferences